Charity Vote How to change the subscription plan?
You can change your plan at any time through the SWEET.TV website.
💡 To view all available plans and their prices, visit https://sweet.tv/ua-en/tariffs.
Instructions
- Open https://sweet.tv/ua-en in your browser and sign in.
- Click “Account” in the top-right corner.
- Go to the “Subscription plans” section.
- Select the plan you want and click “Select”.
- Choose a subscription term — from 1 month to 2 years.
- If necessary, enter your card details and confirm payment.
💡 If you sign up for a longer subscription term, the monthly price will be lower.
How the amount is calculated when changing plans
When you change your plan, the payment system automatically takes into account the remaining balance from your current plan, so the amount due will be less than the full cost of the new plan.
Example:
If you’ve paid for Plan S for one month but decide to switch to Plan L after two weeks, the system will credit the unused balance from Plan S, and you’ll only need to pay the difference.
Exception: Plans via Google Pay or Apple Pay
If your current subscription was purchased through Google Pay or Apple Pay, the automatic balance recalculation does not work.
In this case:
- First, cancel your current subscription in the Play Market or App Store → “Subscriptions” section.
- After the paid period ends, sign up for a new plan via the website https://sweet.tv/ua-en.
⚠️ Or contact SWEET.TV support — provide your user ID and the desired plan.
When the new plan takes effect
The new plan is activated immediately after payment — additional channels and content become available without having to restart the app.