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Automatic charges on SWEET.TV — how it works

All SWEET.TV plans operate on a subscription basis with automatic renewal. This means:

  • When you sign up for a subscription, your card is linked to your account.
  • The terms of the subscription and automatic renewal are displayed on the screen before payment.
  • The subscription automatically renews at the end of the paid period.
  • Funds are charged on the renewal date.

Most common reasons for charges

  1. Automatic subscription renewal

The subscription has ended and has automatically renewed for the next period. If auto-renewal has not been turned off in advance, funds are charged automatically.

  1. “14 days for 1 UAH” plan

The “14 days for 1 UAH” plan is a trial period that is activated as a subscription with automatic renewal. During activation, you choose either the M or L plan and link your card.

After 14 days, the selected plan is automatically activated and billed:

  • M plan — 299 UAH/month
  • L plan — 399 UAH/month

⚠️ The subscription terms are displayed on the screen during activation. To avoid being charged, you must cancel the subscription before the trial period ends.

  1. Promo code with card linking

Some promo codes from partners or promotions offer free or discounted access for a specific period but require you to link a card during activation.

After the promotional period ends, the subscription automatically renews at the standard price of the same plan that was activated with the promo code.

⚠️ The promo code terms and conditions and information about automatic renewal are displayed on the screen during activation. To avoid being charged, cancel your subscription before the promotional period ends.

  1. Subscription via Google Play or the App Store

If you signed up for a subscription through Google Play or the App Store, it may renew automatically even if you aren’t using SWEET.TV. You can manage this subscription through Google Play or the App Store in the “Subscriptions” section.

  1. Purchasing a movie

If a family member has purchased a movie through your account, you can check this in the “My movies” ➔ “Purchased movies” section.

💡 To avoid accidental purchases, set up parental controls.